With the monsoon season in full swing and flooding happening in every province, Ufone 4G has started a service called WeatherWalay to give its customers more information about the weather.
Customers can call 3392 and get accurate weather forecasts and updates for the next 24 hours, and 72 hours. Even a week for the city or other places in Pakistan. The service is provided through an IVR.
Ufone WeatherWalay, which still does make by a group of experienced meteorologists led by Dr. Muhammad Hanif. Available for free until September 30 to help clients and make sure they possess safer commutes.
The CEO of WeatherWalay said, “We think that real progress on climate change will only do make if all stakeholders work together. Including the private sector, work together to bring real benefits to Pakistan. Ufone is the first company to offer this essential service to its customers. The telecom industry plays a key role in this.”
Ufone’s representative said about the situation, “It has recently seen any of the devastating effects of large-scale climate changes happening not just in Pakistan but around the world”. It’s important for people to know the current weather forecast. So they can make smart decisions about how to get around and go about their daily lives.
The CEO of WeatherWalay said, “We think that real progress on climate change will only do make if all stakeholders work together. Which is useful not just in flood-affected areas but all over Pakistan.”
In these hard times, Ufone is really going above and beyond when it comes to customer service. The contact center not only gives callers up-to-the-minute weather reports. But it also tells them if the weather in the place they did ask about changes quickly. If there is new information, a follow-up call.
At the moment, the only way to get weather reports is to call in. But soon you’ll be able to subscribe by SMS and USSD.
As a socially conscious Pakistani business, Ufone 4G has taken a number of steps to help its customers, especially those who are affected by the recent flooding in the country.
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